How to Get a Refund in the DHgate App
Learn how to request a refund in the DHgate app, what evidence to prepare, and where to find the order-based dispute tools.
Tag: buyer support
How to Cancel an Unshipped DHgate Order and Request a Refund
Learn how to cancel an unshipped DHgate order, request a pre-shipment refund, check the order status, save records, and understand what to do after shipment.
How to Edit or Delete a DHgate Review
Learn the account, support, and dispute steps to edit or remove a DHgate review, with practical checks for order records and evidence.
Wrong DHgate Dispute Reason? What to Do
Learn how to correct a wrong DHgate dispute reason, update the record, add evidence, and use the official order flow.
Does DHgate Deliver to Your Address? What to Confirm at Checkout
DHgate orders can be sent to the delivery address entered at checkout when the listing supports it. Learn how to verify address details, shipping, and tracking.