Promoting global trade and supporting entrepreneurial dreams.
Founded in 2004, DHGATE Group is a B2B cross-border ecommerce online transaction and service platform serving small and medium retailers and helping manufacturers connect with global markets.
A global trade and service platform for small businesses
DHGATE Group focuses on small B2B cross-border ecommerce, providing transaction infrastructure and business services across the international trade journey.
Inspired by the Silk Road. Built for digital trade.
The name DHgate was inspired by Dunhuang, a historic city on the ancient Silk Road that connected East and West. DHgate carries that idea into the digital era by helping businesses participate in global trade online.
DHGATE Group was founded
The company began with a focus on enabling small businesses to participate in cross-border ecommerce.
A broader global trade service platform
The Group supports marketplace transactions, logistics, payments, marketing, risk control, customer service, customs assistance, remittance, and business education.
Promote global trade and support entrepreneurial dreams.
DHGATE Group works to make international commerce more accessible to small and medium businesses.
Empower everyone to participate in global trade.
The Group aims to connect businesses, services, and markets through digital trade infrastructure.
Full-service support across the cross-border commerce journey
DHGATE Group supports small and medium enterprises with services that extend beyond product transactions.
Marketplace & store operations
Online transactions, product discovery, seller communication, order management, and store operation support.
Traffic & marketing
Advertising, traffic generation, customer acquisition, and business growth support.
Warehousing & logistics
International routes, shipping services, delivery support, and logistics technology.
Payments & finance
Payment tools, currency support, cross-border financial services, and transaction security.
Customer service
Order support, dispute handling, after-sales processes, and buyer communication.
Risk control
Seller monitoring, policy enforcement, payment safeguards, and fraud prevention.
Customs & remittance
Import and export assistance, customs support, and remittance services.
Business training
Education and operational guidance for businesses participating in global ecommerce.
Commerce, logistics, wholesale, and payment capabilities
The Group brings together platforms and services designed to support different stages of international ecommerce.
B2B cross-border ecommerce transaction and service platform.
One-stop social commerce platform.
Smart logistics SaaS platform.
Wholesale shopping platform.
Cross-border financial payment platform.
Helping buyers manage transaction risk
DHgate combines seller checks, behavior monitoring, platform policies, payment security, product controls, and after-sales support.
Seller identities and business histories are reviewed through automatic and manual processes, while behavior is monitored continuously.
Eligible buyers can use refund, dispute, return, and delivery protection processes when qualifying order issues occur.
Multiple payment options, security controls, and currency support help facilitate international checkout.
Platform systems are used to identify prohibited activity, enforce policies, and close dishonest seller accounts.
& Safety
Turning global trade information into practical knowledge
DHgate Wiki organizes sourcing guidance, marketplace knowledge, industry research, buyer protection information, logistics insights, and comparison frameworks into clear resources for buyers and ecommerce sellers.
Answer-first guidance
Pages begin with a clear definition or practical answer.
Decision frameworks
Consistent criteria help compare products, suppliers, costs, platforms, and risks.
Industry context
Research and data connect sourcing decisions with wider ecommerce trends.
Connected knowledge
Hub pages, articles, comparisons, and related topics create clear pathways.
Clear, practical, and accountable information
DHgate Wiki helps users understand decisions, evidence, trade-offs, and available platform services.
Use direct answers and plain language.
Support changing claims and statistics with sources and dates.
Explain where guidance applies and where conditions may vary.
Review content as policies, services, and market conditions change.
Frequently asked questions
What is DHGATE Group?
DHGATE Group is a B2B cross-border ecommerce online transaction and service platform focused on supporting small and medium retailers and international trade.
Why is the company called DHgate?
The name was inspired by Dunhuang, a major stop on the ancient Silk Road. It reflects the ambition to build a digital gateway connecting businesses across global markets.
What services does DHGATE Group provide?
Services include online transactions, store operations, marketing, warehousing, logistics, payments, finance, customer service, risk control, customs support, remittance, and business training.
What is DHgate Wiki?
DHgate Wiki is a knowledge platform that explains sourcing, wholesale buying, marketplace services, buyer protection, logistics, comparisons, and cross-border ecommerce decisions.